Contact Us / Support

PLEASE DO NOT CONTACT SUPPORT UNTIL YOU HAVE CONTACTED THE SHIPPER - SLX CAN NOT MAKE ANY MODIFICATIONS TO ORDERS ALREADY IN THE POSTAL SYSTEM.

If you own a SLX Grinder and are experiencing an issue, please use our chat system for the fastest response. Should you need to send images of damage to your grinder, please send them to support@shopslx.us

Please include date of purchase, receipt & any photos that depict your issue. 

NOTE: Physical damage does void warranty protections. In the event that we can't offer a warranty replacement, we will provide an upgrade discount.

At SLX Grinders, our family owned company cares about you. We look forward to serving you & ensuring you have an excellent experience with our products for years to come. 

Corporate Address:

Zhejiang Tengxiang Technology Co., Ltd.

3rd Floor, No. 6 Dongyuan 3rd Road, Qingkou Industrial Zone, Jiangdong Subdistrict

Yiwu City, Jinhua, Zhejiang,China.322023